Contact
1. Business information
Business name: Rova (روڤا). Markets: Egypt and Saudi Arabia; target city in Saudi Arabia: Jeddah. Customer service: info@rova-rose-beauty.com.
4. Inquiries and complaints
Inquiries and complaints are handled by email only. Please include your order number, a clear description and, where purchase-related, your invoice. We aim to respond within 24–48 business hours; resolution time varies by case.
13. Contact
Contact is by email only: info@rova-rose-beauty.com. For returns and exchanges, please include your order number and invoice (or alternative acceptable proof as described in section 7).